Erika Balbuena

Senior Manager,

Erika Balbuena is the Senior Manager of, where she works across departments to increase the company’s social impact. With a vision of sending A Billion Messages For Good, provides nonprofit organizations with communications technologies to help them reach their goals and further their impact for social good. She is a co-chair of Twomen (Twilio’s women-identified Employee Resource Group), which partners with Level the Playing Field Institute (LPFI), Women Who Code, and to help support women and underrepresented minorities advance in STEM and here at Twilio. Balbuena is also currently the Vice-Chair of the board for R.O.C.K. SF. Prior to Twilio, she sharpened her community management skills at TaskRabbit and consulted for large and small nonprofits, including The Campaign for UCSF Medical Center. Balbuena is a proud San Francisco native, foodie and adventurer.